Canon captureperfect 3.0 windows 73/15/2023 ![]() ![]() ġ If the roller has been installed correctly, clean it if necessary.Ģ Proper scanning may not be possible when document pages stick together due to static electricity. ![]() Decrease the value or select another scan mode setting such as or. Then the scanner driver's setting is, documents with very little black may be unintentionally skipped. Contact your local authorized Canon dealer. If the problem cannot be solved by cleaning, the glass may be scratched. If a sticky substance such as glue or correction fluid is found, carefully wipe with just enough pressure to clean the area where the lines appear. If white lines or streaks appear in scanned images.Ĭlean sides of the scanner glass, and the rollers. Edit existing job settings, or create a new job using the desired scanning conditions. When you scan using a job registered with CaptureOnTouch, the registered job settings have priority over the scanner driver settings. If documents still feed askew, roller replacement or other maintenance may be needed.ĭocuments are not scanned according to the settings configured in the scanner driver. The scanner cannot be guaranteed to work with all available USB cables.ĥ If the scanner is connected to the computer via a USB hub, try removing the hub and connecting directly to the computer.ĭocuments feed askew (scanned images are slanted).ġ Align the document guides to fit the documents as closely as possible, and load the documents so that they feed straightly.Ģ Enable in the scanner driver settings.ģ If many pages have been scanned since roller cleaning, clean the rollers. The scanner cannot be guaranteed to work with all USB interfaces.Ĥ Confirm that the supplied USB cable is used to connect the scanner to the computer. See the previous ""Q1" "The scanner will not turn on."".ģ The computer's USB interface may not support the scanner. If you have a problem that is not solved by the following, contact your local authorized Canon dealer.Ĭonfirm that the AC adapter is plugged firmly into a power outlet.ġ Confirm that the scanner is properly connected to the computer with a USB cable.Ģ Confirm that the scanner is turned on. This section provides recommended solutions to common problems. ![]()
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |